Shenzhen Wenhui Technology Development Co., Ltd.
Faqs
What is your core advantage over trading companies and ordinary assembly factories?

We are a self-research & integrated manufacturing source factory, not a trader or assembler. We offer 15%-20% lower cost, customizable firmware within 7 days, faster product iteration, and full chip-level technical support.

How do you ensure stable delivery and consistent quality for bulk orders?

With monthly capacity of 500,000 units, 3-month secure stock for core chips, 100% automatic inspection for key processes, and defective rate controlled within 0.2%.

What are your OEM/ODM capabilities and MOQ requirements?

Backed by a 30-member R&D team (15% annual sales input, 50+ patents), we provide one-stop customization (hardware, software, packaging, certification). MOQ: 300pcs for logo printing, 1,000pcs for function customization, 3,000pcs for new mold development; lead time 7-45 days.

What are your factory quality control standards?

We implement ISO9001:2015 with 5-step inspection: full inspection of key components, AOI testing, 72h aging test, AQL 1.0 shipment inspection, with a factory pass rate of ≥99.8%.

What exclusive value-added services do you provide?

Free technical & sales training, complete SDK/API documents, global certification assistance, neutral packaging, dropshipping, and free product upgrades for long-term partners.

Do you provide one-stop services for smart home kits?

We offer full-chain services for smart home suites: customized solutions for apartments, hotels, villas and other scenarios, covering product selection, mass production, installation guidance and after-sales maintenance.

What is your after-sales policy for bulk orders? How to become your distributor?

All products come with a 2-year global warranty with free replacement for non-artificial damage. We provide dedicated account managers and 7×12h support. Distributors enjoy exclusive tiered pricing, regional protection and full marketing support.